![]() To use admin-assisted recovery, you have to turn it on, or activate it when prompted, before you forget your Master Password. If you reinstall the Dashlane browser extension or clear your cookies on your browser, log back into Dashlane right away to authorize that browser so you can use it to make an admin-assisted recovery request in the future.Ībout authorized browsers Request an admin-assisted recovery if you forgot your Master Password Important: To make an admin-assisted recovery request, you have to use a browser that you've already authorized. Sorry, your browser doesn't support HTML5 media. How admins can turn admin-assisted recovery on or off for their plan ![]() Note: If you don't see this option, your admin has turned off admin-assisted recovery for your plan.
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